{"id":7476,"date":"2025-08-14T07:13:04","date_gmt":"2025-08-14T07:13:04","guid":{"rendered":"https:\/\/sproutpublication.com\/?page_id=7476"},"modified":"2025-08-14T07:15:22","modified_gmt":"2025-08-14T07:15:22","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/sproutpublication.com\/index.php\/return-policy\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:100px;--awb-padding-left:100px;--awb-padding-right-small:30px;--awb-padding-left-small:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color8);--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Return Policy<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;flex-grow:4;margin-bottom:20px;width:100%;max-width:5%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;--awb-font-size:16px;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>At Sprout Publications, we specialize in academic publishing and digital services. Since our work involves customized editorial, review, and publishing processes, physical product returns are generally not applicable. However, we have set out the following guidelines to ensure transparency:<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:-20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-content-alignment:justify;--awb-font-size:16px;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><strong>Non-Returnable Services:<\/strong> All digital products and services (e.g., manuscript review, editing, DOI assignment, indexing support, online publication) are non-returnable once the service has commenced.<\/p>\n<p><strong>Exceptions Where Return Requests May Be Considered:<\/strong> A physical product (e.g., printed journal copies, certificates) is damaged during shipping. The delivered product is not as described in the confirmed order.<\/p>\n<p><strong>Reporting Timeframe:<\/strong> For physical goods, clients must notify us within 7 days of delivery with proof (photos\/videos) of the issue. Delays in reporting beyond this period may result in rejection of the return request.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-7476","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/pages\/7476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/comments?post=7476"}],"version-history":[{"count":2,"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/pages\/7476\/revisions"}],"predecessor-version":[{"id":7479,"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/pages\/7476\/revisions\/7479"}],"wp:attachment":[{"href":"https:\/\/sproutpublication.com\/index.php\/wp-json\/wp\/v2\/media?parent=7476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}